![]() Next go back to services window and restart the spooler service That will definitely fix it. You will have to resubmit your print jobs all over again. There may be several of them depending apon how many print jobs you submitted. is displayed in the Status Monitor, then the error message Print data. Option 2) If that doesn't clear it, the next step would be to stop the spooler service as stated above Go into windows explorer (Print job data is collected and stored in a spool file in the spooler folder.) It is located in: C:\WINDOWS\system32\spool\PRINTERS Your print job will show 2 files there Example below: 00002.SHD 00002.SPL Delete the files located in there. Important: When trying to perform printing, the message Collecting printer status. next delete the print job in the printer queue then restart the spooler service Resubmit your new print job. On the left side click stop the service and wait forthe process to stop Do not close the window yet. Have you tried to stop the spooler service in services? Option 1) Click on start orb Type in search window: services.msc click ok Scroll down to Print spooler service and click on it in the right side window. ![]()
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